Save $50 when you buy both GLEEPS! Technician & CSR Supervisor training DVDs.
The Popular GLEEPS! Training Program for Technicians & Customer Service Representatives created by Dean Landers is now available via download. Please note these are compressed for easier downloads. These work well on computers and smaller screens but if you would like higher resolution you will need to purchase the DVDs. The videos (MP4) and handout PDFs are in one zip file. You will need to unzip/extract the contents. Then, simply print out the handout & guide PDFs and play the MP4 files.
This video address soft skills for CSRs to improve the customer experience. Remember: You never get a second chance to make a good first impression.
Details: Zip File
6 Files: 2 MP4 videos (compressed) & 4 PDFs
Video Length approximately 30 minutes CSR & 45 minutes Technician.
Download File Size approx. 1.53 GB
By downloading these files you understand and agree that you are purchasing one license to use the content. These videos and materials are © Service Company Solutions, LLC and may not be shared, given or transferred to any other person or organization. All rights reserved.