GLEEPS! Technician Training on DVD

The Popular GLEEPS! Training Program for technicians created by Dean Landers is now available on DVD. This DVD contains both a high quality video (playable in any standard DVD player) and PDF files of a handout for technicians and a trainer’s guide that can be printed from your computer.

This DVD address soft skills for technicians to improve the customer experience.  Remember it is much easier to keep a customer than it is to get a new one.