Policies & Procedures
Service Company Solutions has identified and created a solution for service companies that need Policies and Procedures (P&P) for their company. The product is created in Microsoft Word format for easy editing and customizing specifically to your company.
There are over 50 useful forms, waivers and policies on one disc. You simply open each document, customize it with your company’s information, edit the information to fit your business and area – then print. We do recommend that you have these documents reviewed by your legal counsel to ensure the legality in your area. You can pick and choose which documents work for your company.
The Policies & Procedure manual (e-files) is $199.95. This will save you countless hours trying to create these documents yourself. It will save you thousands of dollars over what a law firm would charge you to create them for you. Plus the waivers, forms and written policies could save you tens-of-thousands of dollars in unnecessary legal bills and lawsuits. This is a small investment to add structure and set policies for your company and staff that could pay off big for your company in the end.
Pricing
P&P $199.95
Product zip file is downloadable after purchase.

The P&P Manual price includes a one use license per purchased disk.
License Agreement: The license is for the purchasing company and its employees only. It cannot be distributed to other companies or individuals for free or a fee. All documents are covered under copyright laws and may not be copied or distributed beyond the above stated license without written permission from Service Company Solutions, LLC.
Contents
Introduction
Acceptance
Alarm Code and Key Acceptance Agreement
Attitude
Cell Phones Cell Phone Usage Agreement
Check Acceptance Policy
Computer Use Agreement
Conduct, Rule
Customer Service
Delivery Installation Crew Damage Responsibility
Discounts
Dog Policy
Dress Code
GLEEPS!
Harassment Free Policy
Holiday Closings
Indemnity Fund
Internet & E-Mail Usage Policy
Limited Liability
– Delivery/Install
– Electricity, Gas or Water Supply Shut-Off
– Service
Minors, Transactions with
Non-Competition Probationary Agreement Clause
Non-Competition Agreement
Pay Period
Payment Methods
Personal Leave, Sick Days and Bereavement
Phone Answering Script
Phone Use, Personal
Probationary Period
Property of the Company
Refrigerant Leak Testing
Refrigerant Use/Handling Agreement
Release and Assignment
Retirement Plan
Robberies – How to handle a hold up
Sales Commissions from New Appliances
Safety Equipment
Safety and Health
Service Ticket Completion Requirements
Smoking On Premises Policy
Store Hours
Substance Abuse Policy
Tool Policy
Uniform Issue Form
Uniform Policy
Vacation Policy
Vehicle Appearance, Cleanliness & Safety
Vehicle Inventory & Maintenance Management
Vehicle Use Agreement
Work Hours, Employee
